Shipping Policy

Last updated: 21 may 2026

At Selidon, we are committed to providing a transparent, reliable, and completely free shipping experience for our customers in Australia and United States. Below are the full details of our shipping process.

Shipping Summary

• Shipping location: We ship to our customers' addresses in Australia and United States.

• Processing Time: 1 to 2 business days.

• Delivery time (United States): 6 to 9 business days.

• Delivery time (Australia): 5 to 7 business days.

• Order Cut-off Time:  6:00 PM  (AEST - Sydney Time)

1. Shipping coverage

Selidon currently delivers to United States and Australia. Other international destinations will be available soon.

2. Products concerned

Our delivery policy applies to all products offered in our online store. Each item is carefully packaged and prepared to ensure reliable and timely shipping.

3. Delivery locations

Orders are shipped to the delivery location specified by the customer at the time of payment, with no possibility of collection at relay points or automated lockers at the moment.

4. Order deadline

Orders placed before 6:00 PM  (AEST - Sydney Time) are processed and shipped within 1 to 2 business days. All orders placed on weekends or public holidays are processed the next business day.

5. Order processing time

Shipments are usually prepared for dispatch within 1 to 2 business days of the order being placed; this timeframe includes order validation as well as quality control and packaging steps.

6. Shipping and delivery times

Once dispatched, deliveries for both United States and Australia take approximately 5 to 7 business days. Deliveries are made only on business days (Monday to Friday). Delays may occur during peak periods, such as public holidays or promotional events.

The total delivery time is estimated to be between 6 and 9 business days.

7. Shipping costs

We are pleased to offer free standard delivery on all orders shipped within Australia and United States. No additional costs will be charged for packaging or handling.

8. Change of address

If you need to update your delivery address after placing an order, please contact us as soon as possible at info@byselidon.com. We will do our best to respond to your requests, but we cannot guarantee updates to orders that have already been processed or shipped.

9. Undeliverable packages

If a delivery fails due to an incorrect address, refusal to accept delivery, or failure to collect the package, we reserve the right to deduct the return and reshipping costs from the refund amount.

10. Customs duties and import taxes

For orders delivered within Australia, customs duties and import taxes do not apply.

For orders delivered to the United States, customs duties, import taxes, or other charges may apply in accordance with local regulations. These charges are the responsibility of the customer.

Contact Details

Do you have any questions or simply wish to speak with us? Feel free to contact us via:

Contact information:

Trade name: Selidon

Warehouse address: 415 Greenhalghs Rd, Winter Valley VIC 3358, Australia 
E-mail: info@byselidon.com
Phone: +61468093258

Legal entity: Buwor B.V.
Registration number (KVK Netherlands): 97574767
VAT Number: NL868119441B01
Company address: Boshoek 12, 3791RN Achterveld, The Netherlands

Customer Service Opening Hours
Monday to Friday 9:00 AM to 5:00 PM (AEST - Sydney Time)

We will respond your email within 24 hrs (Mon–Fri)— weekend messages answered Monday.